Customer care
Privacy Policy
Information used with purpose and care.
Who we are
Ouspyria operates ouspyria.shop. For privacy questions, contact [email protected] or write to 2 Rue Jeanne Barret, 10450 Bréviandes, France.
Information you provide
When you shop, place an order or contact us, you may provide your name, email address, telephone number, delivery and billing addresses, order details, and the content of customer service communications. Payment information is used as necessary to process an authorized payment.
How information is used
We use relevant information to respond to requests, process authorized transactions, fulfill and deliver accepted orders, assist with returns and refunds, maintain necessary business records and meet applicable obligations.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed where required by applicable law.
Browser storage
The shopping cart stores product identifiers, selected specifications and quantities in your browser local storage so that it remains available after refresh. Card details and address forms are not included in that storage. We do not include advertising or analytics trackers on this website. See our Cookie Policy for details.
Retention and your requests
We retain information as needed for the purposes for which it was provided and applicable obligations. Contact us to request access, correction or deletion of your personal information, subject to applicable requirements. No specific retention period is promised here.
International services
Our business address is in France and our delivery market is the United States. Information may need to be handled across borders when necessary for the requested service and subject to applicable requirements.
For assistance, email [email protected].